Product Design Lead, Send

Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed!

Main Responsibilities

• As part of our team, you will be helping us create an entirely new network for the world's money.
• Here's how you'll contribute: Get to know our customers across the full spectrum — from nervous first-time senders to returning account users, building deep empathy for their diverse needs and the journey from perfect first transfer to daily account usage.
• You'll help to drive the design strategy and direction within the Send squad, shaping current and future work towards our north star while personally leading critical design initiatives.
• You'll use the full range of Product Design skills to discover, design and deliver simple, beautifully-crafted experiences that customers love, while managing and developing a team of 3 designers.
• You'll set a high bar for design excellence, producing high-quality work no matter how big or small the task may be, and elevating the craft of your team to deliver cohesive experiences.
• You'll collaborate across multiple teams and solve complex problems with cross-functional partners, balancing hands-on design execution with strategic leadership.
• You'll actively foster a healthy design team culture, shaping our collaborative practices and mentoring budding designers while taking responsibility for team performance and business outcomes.
• You define what 'good' looks like for Send experiences, and you help your team deliver experiences that convert skeptical users into loyal customers Be part of a positive change in the world.

Skills & Experience

• You've got a portfolio of well-crafted, impactful work that solves real problems for real people, with experience leading teams and personally delivering exceptional design work.
• You're both an experienced collaborator and people leader, designing in the open, leveraging other functions' expertise, and taking them on the journey with you while developing your team.
• You practice evidence-based design, and can articulate your decisions clearly and credibly while guiding others to do the same.
• You're comfortable balancing hands-on design execution with team leadership, taking responsibility for both your own craft and your team's growth and performance.
• You have strong visual design and interaction design skills, with a passion for high quality fit and finish.
• You've worked with design systems to produce beautiful and functional design that scales, and experience with motion design is a significant plus.
• You're curious about and have experience with generative AI prototyping tools, and see the potential for AI to enhance design processes and user experiences.
• You'll tackle critical challenges around new customer activation and seamlessly integrating Send with Wise's comprehensive account vision, transforming customer mindsets from "I need to send money overseas" to "I can't imagine banking elsewhere."

Why Join Us?

• Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

Salary

£101,000-£131,000.