Staff Content Designer, Grow Squad

Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed!

Main Responsibilities

• As part of our team, you will be helping us create an entirely new network for the world's money.
• How do you collaborate in a human-centred way to ship work you’re truly proud of.
• These are just a few of the challenges a Staff Content Designer will work on as part of Wise’s global mission to build an open, fair, and human financial system.
• You’ll invest time in deeply understanding our customers and their needs, so that you can design and deliver experiences that make complex processes like choosing an investment product, understanding gains or paying tax easy and effortless.
• You'll also be part of the Content Guild, and will regularly collaborate with the content community across Wise.
• We want to work with the best people, no matter their background.
• And because we believe that diverse teams build better products, we’d especially love to hear from you if you’re from an under-represented demographic.
• Here’s how you’ll contribute: Get to know our customers, building empathy and a deep understanding of their needs.
• Use your expertise to discover, design and deliver simple, beautifully crafted, intuitive experiences that customers love Influence teams and stakeholders to increase customer-centeredness, creativity, and content quality across the squad.
• Work with designers from other squads to build a single, seamless experience for customers,.
• This role will give you the opportunity to: Deliver impact and ship work you’re proud of.
• Own content projects from end-to-end.
• Elevate content quality — defining what good looks like in the squad, then helping deliver it.
• Be part of a positive change in the world.

Skills & Experience

• You’re an accomplished Staff Content Designer with extensive experience shipping world-class consumer products You’re comfortable navigating complexity and ambiguity — and can successfully collaborate in this environment You have an eye for quality.
• You know how to deliver it yourself, and how to support other designers to do the same.
• You’re influential, inspiring, and able to work with others in a culture that values autonomy and empowerment.
• You’re highly empathetic, both to customers and the people you work with.
• You’re a trusted partner who builds effective relationships with your peers across the business.
• Heads up, this probably isn’t for you if: Your experience is mostly in marketing content, advertising, copywriting, journalism or social media — and you have no hands-on experience of content design or working in UX We’re people without borders — without judgement or prejudice, too.

Why Join Us?

• You’ll build systems that help the squad bring the product to new markets, balancing a global vision with local nuance.
• So if you’re passionate about learning new things and keen to join our mission, you’ll fit right in.

Salary

£101,000-£131,000.