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Staff Design Researcher

Closing Date for Applications:
WISE

Job info

Job type
Full-Time
Location
London
Industry
Finance

Job description

Staff Design Researcher

Wise is a global technology company, building the best way to move and manage the worldโ€™s money. Min fees. Max ease. Full speed!

Main Responsibilities

  • As part of our team, you will be helping us create an entirely new network for the world's money.
  • Job Description Your mission: We're seeking a Staff Design Researcher to join our FinCrime Squad in London.
  • Shape research strategy and direction for the FinCrime squad, aligning current and future work with our broader mission.
  • Create clear narratives that make complex topics accessible to a diverse range of stakeholders.
  • Build and maintain a healthy research culture within the organisation.
  • You'll be using your full range of Design Research skills to discover, craft and deliver well rounded insights that ensure a deeply understanding of the customers.
  • You'll meet agents, build empathy and understand what challenges they face when using our internal products.
  • And you help them deliver it.
  • You operate as a full partner with your cross-functional team members (product, data analysts, design, content).
  • You'll play a crucial role in balancing customer experience with compliance requirements, ensuring our financial crime prevention measures are both effective and user-friendly.
  • What youโ€™ll be doing: Identify and prioritise high-impact research opportunities that improve customer experience and operational processes.

Skills & Experience

  • Youโ€™re a seasoned collaborator, leveraging other functionsโ€™ expertise, and taking them on the journey with you.
  • You have moved beyond merely seeking โ€œa seat at the table.โ€ Additional Information For everyone, everywhere.

Why Join Us?

  • Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

Salary

ยฃ100,000-ยฃ130,000.

Apply Now
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